ECLP Improvements Committee Update
Tuesday, February 23, 2010 |
Post a Comment A pretty remarkable thing about being in the ECLP program is that you get an opportunity to shape the program while on-program. One of the corporate initiatives aimed at that is the Improvements Committee. Right now the Improvements Committee is focused on three critical tasks:
- Improving the quality of rotations
- Expanding ECLP brand recognition across all businesses and poles
- Increasing the quality and quantity of information from program managers
These initiatives were not created in a vacuum; the Improvements Committee conducted the annual Net Promoter Score survey of all ECLPs to better understand what areas to focus on and how to drive significant improvement. This project has been a great learning experience and I’ve worked with a team across the globe and all GE businesses as well as interacted with the ECLP program leadership team.
We are currently ensuring that all rotations provide ECLPs with at least 2 key skill sets in either sales or marketing. We are also developing a wing-to-wing electronic system to create, archive, and manage rotations to ensure the highest quality rotations continue to get staffed with ECLPs. We are also instituting end of rotation report-outs for all ECLPs where they will have an opportunity to showcase their projects to key business leaders.
Our Improvements team is dedicated to leaving the program better than we found it and opportunities to work on corporate wide initiatives provide great visibility while on program.
Posted by Aaron
Aaron |
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